Everyone I spoke to was awesome and knowledgeable. Having car issues is very stressful, but Roger talked me through the steps and made it so that I understood everything they were doing and what I had to do. Franklin was very friendly and arrived on time to work on my car and was done quickly. One of the easier experiences I've had dealing with car trouble. I would recommend to anyone, even if you aren't knowledgeable about vehicles.
Hybrid Battery 911 was a blessing to find! Craig was helpful, detail oriented, efficient, dependable, consistent, and so personable! Hybrid Battery 911 SAVED us a ton of money on the cost of replacing our hybrid battery for our Toyota Prius! Our tech, Franklin, that came to install our new battery in Orlando was fantastic. 5 stars. No complaints at all. I am so glad to have found them!
Literally on our first call they were able to put us on a schedule for the NEXT DAY! Good luck getting that at a dealership. Don’t mess around with anyone else. Hybrid Battery 911 is the source, they’ll take care of you and give you the best product for the best price.
The technician Zack was awesome and kept me updated on everything even codes that popped up with my prius. from the customer service initially to start this process down to the technician they are truly on top of things and made me feel comfortable with all of my questions.ill say a tip,definitely get the 20$ a month warranty to protect your hybrid battery believe me its worth it in the end.
Great customer service, over the phone as well as in person. The mechanic that came out to our house was on time, very professional and polite and took care of everything on about 1 hour. It took a little longer as expected to have someone come out, about 1 week, because of the holiday weekend which was just bad timing but other than that no complaints!
Let me tell you what I loved about Hybrid Battery 911. Kind, courteous, and professional descriptions of services. This company will be my go to whenever I need a hybrid battery. We also have very reasonable prices.